Any questions, comments, or special requests?
Please feel free to contact us through this page and we will be more than happy to answer you as fast as we can.
Before sending your question, have a quick look at our FAQ. We might have already answered your question!
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Frequently Asked Questions
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Your health is our top priority, and we have put special measures in place to keep all guests safe both during and after your activity.
- Stringent Cleaning
- Social Distancing
- Wellness Checks
- Staff precautions
- Small Groups Guaranteed
- Private options accessible for all
For more details click here!
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Click the Book My Tour button on each tour’s page and follow the steps.
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Better sooner than later! Usually, with a minimum of a week, we have time to plan your tour.
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It is always better to do the tour at the beginning of your journey since we give you a lot of tips and insights about the city you are in.
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Not at all. We have selected a large range of partners and can provide the same quality tour from Monday to Sunday, 365 days a year.
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We always liked to keep it small, so we usually had an average of eight people per tour, maximum ten.
Due to the situation and to ensure your health & Safety, we have decided to limit the groups to 6 attendees. Why 6? because restaurants can create enough space for us. Over that number it is complicated for them. -
Private tours are usually made for large groups. But due to the situation we have made private options possible.
Private tours always had an additional cost but we have rolled up our sleeves to limit this cost to the minimum. You can therefore chose this option in the booking process if you wish to.
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Most of our tours (99%) are in English, but our guides speak Spanish, French, German, Portuguese, Catalan, Italian and Romanian also!
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The sweets tours and market tours, taking place during the day, are best suited for families.
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For children under 4 years old, you do not need to buy a seat for our tours.
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Rain is good for the hair! Fortunately, we eat inside, so weather doesn’t affect us.
Tour Details
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Depends of the tour. The tour with the most walking is the sweets tour, being a historical walking tour with sweets along the way. Our other tours are more focused on food rather than conventional walking tours, so usually we walk an average of 1 to 2 km maximum on our tours.
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Unfortunately, no, we do not have any specific deals with our partners for non-alcoholic drinkers since soft drinks are even more expensive than wine in this country!
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We have a different tours, but all of them have been created to let you enjoy a large range of food in a very laid back atmosphere. We like to eat, we like to drink, and we love to take time for that.
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Local food! We like to propose a large range of local delights and usually do not go for stereotypes. You might, for example, not taste paellas and sangria on our tours. We will be happy to suggest good spots for that, no doubt! But with us, you will eat and drink local products you might not eat on your own. That is the idea of a food tour, to discover and learn with fun.
On the Day of the Tour
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All tours have different meeting points. All of them are indicated in the vouchers and directly on the page for each tour.
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You do not need to print the voucher. If you have it on your phone, that’s better! The guide will be posted right in front the meeting point and will probably come to you to ask if you are “a food lover” (that’s the secret password :-)).
Special Needs
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Yes, there are. Please just specify it in “ALLERGIES/INTOLERANCE” when booking in order for us to adapt our tour for you, and let us know if you eat fish.
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No problem, just please indicate it in “ALLERGIES/INTOLERANCE” in the booking process and we will make sure to adapt our tour for you. If this information is not indicated before the tour, we might not be able to offer you suitable options.
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Yes, please just indicate your needs in the booking process under “COMMENT”.
Cancellations & No-Shows (Special covid19 conditions)
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We know how difficult it is to plan for a future trip at this time. That’s why we have made of cancellation policy more flexible. You can now be refunded up to 24 hours before the tour!. You reschedule your tour if you ask it in advance and it’s within the limit of the available seats we have per tour.
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No stress, you still have time to join the group if you are 15 to 20 minutes late.
We ask for your phone number in the booking process for that purpose. If you are late, the process is the following: we call you 5 minutes after the starting time and again after 10 minutes. Then we send you an email with the address of the first stop where you’ll be able to join the group. If you are too late (half an hour), please contact us.
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We want to make sure you are keeping it safe. If you are not able to travel we will fully refund your booking. Also If you already arrived onsite and feel the need to cancel, you’ll have up to 24 hours in advance to make a decision and, you´ll be fully reimbursed.
Of course if the tour is cancelled, you are obviously fully reimbursed to.